Privacy Policy

When you book: your name, email address, phone number, the delivery address, the pickup address if you give us a different one, any delivery notes you write, and the dates and package you chose.

When you ask for a commercial quote: your name, company, email, phone, and whatever you tell us about the job.

We do not collect card numbers. Payment happens on Stripe's checkout page, and we receive only a confirmation that it succeeded plus the last few digits Stripe shows us.

We do not run advertising trackers or third party analytics on this site.

To deliver and collect your equipment, which is difficult without an address.

To contact you about your booking, including confirmations and anything that changes.

To keep records of what was rented, when, and what was paid, which we need for accounting and tax.

Stripe processes payments and receives your email address and the amount. Their privacy policy governs what they do with it.

Resend sends our confirmation emails and therefore handles your email address and the contents of those emails.

Railway hosts this site and its database, so your booking data sits on their infrastructure.

Cloudflare provides our domain and the bot check on our forms, and sees the network requests your browser makes to us.

We do not sell your information, and we do not share it with anyone else except where the law requires it.

This site sets no advertising or analytics cookies.

The bot check on our booking and quote forms is Cloudflare Turnstile, which sets a short-lived token to confirm you are not automated.

Stripe sets its own cookies on its checkout page, which is a different site from this one.

A session cookie exists only for staff signing in to the admin dashboard. Customers never receive one.

Booking records are kept while they are needed for the rental and afterwards for as long as accounting and tax rules require.

Quote requests that do not become bookings are kept while we are still in touch about them, and cleared out after that.

Ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it, at [email protected] or (859) 555-0100.

We may have to keep records of completed transactions even after a deletion request, where the law requires it. We will tell you if that applies and what we kept.

You can unsubscribe from anything that is not directly about a booking you have made.

This site is for adults arranging a rental. We do not knowingly collect information from children.

If this policy changes, the updated date at the top changes with it.